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Administrative scope only

The secure operating system for Australian general practice.

PraxisCore runs shared administrative services end to end — from the day an agreement is signed, through every referral, claim and staff handover, for the life of the partnership.

Practices in book
4
Hours returned / week
17.75
Automations supervised
3 of 8
Controls tracked
20

Three pillars

An operations layer, not another dashboard beside the PMS.

Practices don't switch their core admin system. PraxisCore is built to sit inside how a practice already runs and take the repetitive load off the people running it.

01

Onboarding as a tracked workflow

From signed agreement to parallel-run handover. Point of contact, discovery sessions, scoped system access, the practice-specific training manual — each a task with an owner, a due date and a status, not an email thread.

02

AI Task Radar

Detection reads real activity. Proposals arrive with the pattern, the evidence behind it and an estimated time saved. Automation only runs after a person approves that class of work — and every one has a kill switch.

03

Compliance you can show someone

APP obligations, the NDB workflow, Essential Eight controls and AI governance items tracked as live status with an owner and a review date. Row-level isolation and an append-only audit trail sit underneath.

The AI layer

Suggest, evidence, then supervise. Never silently execute.

Tier 1

Detection

Live pattern reading across activity, never on-demand only. A candidate surfaces once behaviour repeats.

Tier 2

Proposal

Pattern, evidence, proposed trigger, proposed action, estimated hours returned per week. No black box.

Tier 3

Supervised automation

Approved once by a human, then visible, reversible and logged for as long as it runs.

Hard boundary — never autonomous

  • Release patient information to any external party
  • Cancel, move or create a clinical appointment without confirmation
  • Submit or resubmit a Medicare claim
  • Send any patient-facing message that has not been read by a person
  • Rank, flag or prioritise patients by clinical risk or urgency

Any feature touching patient risk, urgency or clinical prioritisation requires regulatory review before it is built. This keeps PraxisCore on the administrative side of the TGA's medical-device line, by design rather than by instinct.

For the people doing the work

Removing repetitive load from the assistant. Not replacing them.

Every automation exists to hand time back to reception and administrative staff. That framing is deliberate — adoption stalls at exactly the people who should be the product's strongest advocates.

The ROI a practice can defend

17.75 hrs

returned across the book of practices each week, rolled up from the per-automation estimate so a practice owner can justify it at a partners' meeting.

How it's priced →